PSC policies for user accounts

See also PSC policies on:

• • Passwords
  • Security and abuse of PSC resources

The policies documented here are evaluated regularly to assure adequate and responsible administration of PSC systems for users. As such, they are subject to change at any time.

File Retention

Files in a PSC storage system are available for 14 days after the grant has expired. You may log in and transfer those files to another system during that time, but you will not be able to create new files or run jobs under the expired grant. Three months after the affiliated grant has expired, files are deleted.

Requesting a Refund

When appropriate, PSC provides refunds for jobs that failed due to circumstances beyond your control.

To request a refund, email help@psc.edu. In the case of batch jobs, we require the standard error and output files produced by the job. These contain information needed in order to refund the job.

Maintenance Downtimes

The following times are reserved for system maintenance.

Note that the machines will not always be down at these times. However, PSC reserves the right to use these scheduled times for maintenance as necessary.